Customer – I lost something at XYZ hotel.
Me – I’m sorry to hear that. Let me give you their phone number and I’ll also transfer you.
Me – Their phone number is 555-555-5555.
(pause … for obvious reasons)
Customer – You talkin’ to me?
Me – Yeeeees.
Customer – You talking’ to me?
(this is seriously happening right now)
Me – Yes, I was giving you the phone number to XYZ hotel so you can call them to find your lost item.
Customer – Oh, I wasn’t expecting that.
Me – (wtf were you expecting?!?)
Me – Ok, let me transfer you now!